If you have a loyal client base, making the move to a luxury studio salon could be an excellent decision for your business. An upscale space improves the client experience and provides a great opportunity for relationship building. Whether you specialize in styling hair for weddings or you’ve recently received your first request, it’s an honor to be included in your clients’ special day. If you want to ensure a positive experience (and possibly earn referrals), consider the tips we share here for helping clients make the most of the appointment:
Communicate in Advance
Every stylist does things a little differently, so be sure to communicate your process in advance. For example, do you limit to one hairstyle per appointment or is it possible to set aside a larger block of time to run through several options? A quick consultation with your client prior to the bridal hair trial is well worth the time to set expectations and give both of you an opportunity to ask questions.
Pass Along Your Tips and Tricks
When preparing for an important appointment such as a bridal hair trial, be sure to pass along all your tips and tricks to add value to the session. Sending out an email following your initial consultation may help the client keep track of vital information and come prepared for the trial appointment. For example, you may request that the client:
- Schedule the appointment the same day as the makeup trial, or wear makeup similar to what’s envisioned for the big day.
- Send examples to you ahead of time, or have photos for inspiration available at the time of the appointment.
- Wash and dry hair the day before (depending upon your preferences as the stylist).
- Bring accessories such as the veil, headband, comb, etc.
- Be honest! Even if you’re working with an established client, remind them that you value their honest input and encourage open dialog.
Playing a part in a client’s wedding day is an exciting step and a sign of trust. If you’re looking forward to helping clients achieve their dream wedding day look, you’ll need a luxe studio salon to make these appointments feel magical. As part of the Indie family, you’ll enjoy so much more than just a space to call your own. Our supportive environment and business perks like our wholesale beauty supply program make it a joy to be your own boss. When you’re ready to learn more about our locations in Boulder, Denver, Lone Tree, or Cherry Creek, please contact our Market Manager, Kandice Meylan. Call or text Kandice at 303-792-8222 to set up a time to chat.
Photo by Angelo Pantazis on Unsplash