How to Get More Client Reviews For Your Studio Salon
Business ownership is full of exciting prospects, including opportunities to set your own schedule and build meaningful relationships with your clients. If you’re ready to take your future into your own hands and move your beauty business into an upscale studio salon, creating a web presence will help significantly. Ensuring that your brand is visible online is one of the most important steps you can take to build your clientele. Reviews are critical for businesses of all types and sizes, and your salon will benefit from positive client feedback. Ready to encourage guests to chime in about their awesome experience? Check out our tips here:
Just Ask!
If a client seems enthused about the results, don’t be shy about telling him or her that you would be honored if they’d leave a review. Let them know where to post feedback, such as on your Google page or Facebook business profile.
Invite Feedback Via Email
Many of our Indies use automated booking systems through Square or GlossGenius. If you’re using a system that offers the ability to send follow up emails, be sure to enable this setting. If you plan to use Square, it’s a simple process:
- Navigate to your Square Online Overview page
- Click on Items > Customer Reviews
- Choose Enable Customer Reviews
- Determine the amount of time you’d like to wait before sending an automated review request to clients
You can also text out review links to clients instead of email, whichever is your preferred method of contact.
Offer Incentives
When your goal is to get those great reviews rolling in as quickly as possible, spread the word via email and/or your social channels that you’re offering a reward. Many retail stores encourage customer feedback by providing a chance to win a gift card for leaving a review, and beauty professionals can follow a similar strategy. If you need inspiration, consider running a special for clients who leave a review, and amp up the benefits for guests who provide feedback on multiple platforms.
Managing your brand’s reputation is critical, and positive reviews are a huge part of how potential customers perceive your business. Although word of mouth is powerful, you can never overestimate the importance of a carefully curated online presence. When you’re ready to make the move to a stunning new studio salon, generating reviews can play a crucial role in building upon your existing client base. We understand that making this transition can feel overwhelming if you’re on your own, which is why we aim to take the stress out of the journey. Our network of beauty professionals is unlike any you’ll find elsewhere, and our supportive community is here to help you every step along the way. From complimentary studio setup assistance to perks like our wholesale beauty supply program, we’ve got your back and are ready to cheer you on.
Interested in learning more about availability in our locations in Boulder, Denver, Lone Tree, or Cherry Creek? Please contact our Market Manager, Kandice Meylan. Give her a call or text at 303-792-8222 to get started.
Photo by Nathana Rebouças on Unsplash
